Terms of Service for Arbor Oaks Tree Service

Effective Date: September 29, 2025

Acceptance of Terms

By accessing and using the Arbor Oaks Tree Service website ("Site") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

Services Description

Arbor Oaks Tree Service provides professional tree care services including tree removal, pruning, lot clearing, emergency tree work, and stump grinding for residential and commercial properties in Eau Claire, Wisconsin and surrounding areas.

Use of Website

Permitted Use

You may use our Site for lawful purposes related to learning about and obtaining our tree care services.

Prohibited Use

You may not:

  • Use the Site for any unlawful purpose or in violation of these Terms

  • Attempt to gain unauthorized access to our systems or networks

  • Interfere with or disrupt the Site's functionality

  • Copy, reproduce, or distribute Site content without permission

  • Use automated systems (bots, scrapers) to access the Site

Service Requests and Estimates

  • Quotes: Estimates provided are preliminary and may be adjusted based on site assessment

  • Acceptance: Service agreements are formed when we confirm acceptance of your request

  • Property Access: You grant us reasonable access to your property to perform agreed services

  • Site Conditions: Pricing may be adjusted if actual site conditions differ significantly from those described

Payment Terms

  • Payment is due upon completion of services unless other arrangements are made in writing

  • We accept payment methods as specified in your service agreement

  • Late payments may incur additional fees as permitted by law

  • You are responsible for any collection costs or legal fees resulting from non-payment

Cancellation and Rescheduling

  • Client Cancellation: Please provide at least 24 hours' notice for cancellations

  • Company Cancellation: We reserve the right to cancel or reschedule due to weather, safety concerns, or equipment issues

  • Cancellation Fees: Late cancellations may be subject to fees as outlined in your service agreement

Liability and Warranties

Service Quality

We strive to provide high-quality tree care services performed by trained professionals. While we take great care in our work, tree care involves inherent risks.

Limitation of Liability

To the fullest extent permitted by law, Arbor Oaks Tree Service shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Property damage resulting from pre-existing tree conditions, hidden defects, or natural occurrences

  • Damages exceeding the amount paid for services

  • Delays caused by weather, equipment failure, or circumstances beyond our control

Insurance

We maintain appropriate liability insurance. Proof of insurance is available upon request.

Safety and Property Access

  • You agree to disclose all known hazards on your property (underground utilities, structures, etc.)

  • You are responsible for marking underground utilities before our arrival

  • We prioritize safety and may pause or modify work if conditions become unsafe

  • You agree to keep people and pets at a safe distance during tree work

Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Arbor Oaks Tree Service or licensed to us and is protected by copyright and trademark laws.

Reviews and Testimonials

By submitting a review or testimonial, you grant us permission to use your feedback in marketing materials. We may edit submissions for length or clarity while maintaining the original message.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites.

Indemnification

You agree to indemnify and hold harmless Arbor Oaks Tree Service from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Wisconsin.

Informal Resolution

We encourage you to contact us first to resolve any disputes informally.

Arbitration

Any disputes that cannot be resolved informally may be subject to binding arbitration in Eau Claire County, Wisconsin, as an alternative to litigation.

Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our Site or services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Arbor Oaks Tree Service regarding use of our Site and services.

Contact Information

For questions about these Terms, please contact us.